[ydl-gen] [YDL5] Install DVD won't boot (bad media?) and related questions

[Christopher Murtagh]

On Thursday 12 April 2007, Derick Centeno wrote:
> Could it be that the install DVD you are complaining about is not a
> standard DVD but a HD-DVD or Blu-ray DVD?

 If the disks were shipped from TSS, then they're definitely not HD-DVD or 
Blu-ray.

Hi Jon,

 Sorry to hear that you're having troubles with your YDL disk. Please verify 
that the version that you have is indeed YDL 5.0.1 for Macintosh (should be 
written on the disk), as this will definitely cause problems if you were 
accidentally shipped the wrong version. If you have another Mac with a DVD 
drive, please test and see if that machine can boot from the DVD.

 It is also possible that you were unlucky enough to get bad media. The DVD's 
shipped from TSS are burned on high quality DVD-Rs with a professional DVD 
replicator (manufacturing glass mastered DVDs for Linux distributions, 
especially niche markets does not make for good economics). This is the first 
time I've heard of a coaster being burned, but it's definitely possible that 
it happened - no disk manufacturing or burning process is 100% error free (I 
have a small record label and we have had instances where pressed disks have 
come back with errors - it's very rare, but it happens).

 So, if you're stuck, please email shipping at terrasoftsolutions.com and someone 
will make sure that things are right for you. I'll let Heather know to keep 
an eye out for an email from you. Terra Soft definitely wants to ensure that 
its paying customers are happy campers.

Cheers,

Chris