The dreaded message: "Timeout expired while waiting...."

Fri, 22 Aug 2003 21:37:00 -0600

I bought the full version of YDL 2.3 many months ago, including the month of 
support, and we were never really able to get either of the machines (Power Mac 
7200, Power Center 150) to fully work, despite many messages back between myself 
and the support staff at Yellow Dog.  Eventually they offered to give me YDL 3, 
but it doesn't matter.  The most common problems are...

Can't get the dialup internet to work
Can't mount a floppy
Can't mount a Zip disk
Can't play a music CD

I will continue my lament by saying that YDL is nowhere ready to be released to 
the general public.  I am no technical wizard, but I have used computers since 
1972, and Macs since 1990 or so, and if I can't figure it out, there is no way it 
is ready to be sold to the general public.  Mr. Staats' testimonial of how his 
aged, computer illiterate, father was able to properly install YDL cannot be 
true. 

OK, all of my bitching aside, let's see if we can solve at least one problem at a 
time...I have not been able to get either machine to work with YDL 2.3 or 3.0 and 
dial-up internet.  There is nothing wrong with the machine (in this case the 
Power Center 150) or the ISP, as I can dial up easily with Mac OS 9.1 and the 
modem I have (a relatively new Zoom 56K external modem).

I go under Kppp, and select ttyS0 as the device, and Kppp queries the modem 
properly.  I put in the proper phone number, login name, password, etc., and it 
properly dials up the ISP, apparently gives my login and password properly, but 
then fails to complete the deal, and I get the dreaded "Timeout expired while 
waiting for the PPP interface...." message.  

I've tried whatever toggles were available to me under Kppp, but I always get the 
same result.  I should say that it was the same error message under YDL 2.3, and 
also with the Power Mac 7200.  I've also tried other modems, with the same error 
message.

Any suggestions?  

Thanks,

RJ Goos

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