3.0 ftp install fails also

[Rick Thomas]

Stefan,

I'm not in any way associated with Terrasoft, other than as a (usually)
satisfied customer, so this is not an official pronouncement.  It's just
a caution from someone who has been in the same spot you are and learned
from the experience.

This is "free* *open source software*.  That means that the vast bulk of
support must come from the user community.  Terrasoft makes no guarantee
that it's releases are fit for any particular purpose, other than that
it seems to run on the systems they have tested it on.  Unless you
actually paid for your CDs (i.e. you didn't download the ISOs and burn
your own), they don't owe you a thing.  And even if you did pay, the
most they can owe you is to refund the CD-set's purchase price.

That said, the Yellowdog user community is a friendly group.  If you are
the first person to try the release on your particular type of hardware,
we, the user community, are very interested in hearing about your
experiences.  There are some pretty smart folks who read this list and
maybe some of them can help you.

If you want help, the best way to get it is to provide enough details to
allow someone to diagnose what's different about your situation from a
similar, but working, situation.

Expressions of anger and railing at Terrasoft for not spending money
they don't have to test their product on rare hardware won't help.

So now:  Tell us about your configuration.  Tell us the steps you have
taken in trying to get it to work.  Tell us the exact error messages or
wrong behavior.  Details are very important in diagnosing problems, so
be as specific as possible.

Hope this helps!

Rick

Stefan Jeglinski wrote:
> 
> Fresh off the failure of the 3.0 installer via CDROM on a PowerTower
> Pro *with an Apple-branded CDROM and Apple CDROM drivers* (see recent
> thread with multiple posts on this), I have instead been trying to
> install via ftp over a LAN. I get to the point where the message
> "unable to retrieve the first install image" appears [due to an
> EXT2-fs error], and then it fails also. This happens regardless of
> whether I'm ftping off the CD directly or copying from the CD to a
> directory and ftping from that directory).
> 
> It's clear that no one at Terrasoft tested a CDROM install on a
> PowerTower clone (fair enough, the machine is not supported). My
> question is, does anyone at Terrasoft actually know whether the ftp
> install works (by having tested it, instead of assuming it does)?
> Yes, this is a serious question, I dang well want to know if it just
> doesn't work, so I don't waste any more time on it. If it ain't gonna
> work, I'd rather move on.
> 
> Regardless, the CDROM install DID work with 2.3 on the PowerTower
> Pro, enough said. So PLEASE fix that if nothing else for the 3.1
> CDs!!!
> 
> Grrrr
> 
> Stefan Jeglinski
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