3.0 ISO Ripoff

[Dan Burcaw]

> Dan -- Fair enough... the Internet is a bunch of routers and hops.  But
> c'mon, there are way too many of us who have had problems with the FTP
> server.  My personal experience was 30 hours of downloading via FTP only to
> have every single ISO corrupt.  Downloading via HTTP worked perfectly.

And yet there are other folks who got every image down fine. I've talked
to a few of these people when we were trying to determine a point of
failure.  I'm glad HTTP works perfectly, so perhaps we have an issue
with the FTP box.

> That really doesn't sound like a problem of bits being dropped along the way
> by all the routers and hops between me and you.  That sounds like your FTP
> server is wucked up.

And we put up that HTTP box.. and we will put FTP on that box on 
Monday for people that prefer FTP. 
 
> But, all that being said, I still want to support YDL and its future
> development.  I also think that an important part of that future is to have
> an established base of happy customers.... and you guys are letting us down
> a little bit right now on what, from the outside, look like things that you
> really ought to be able to fix rather quickly.

YDL.net went life on Wednesday. The day it went live we increased our
bandwidth by 6x to try to provide good download speeds. In addition,
after some of the md5 comments, we had the http server up on Thursday.
Considering most people that had the bad downloads didn't realize it 
perhaps until Thursday, I think we reacted pretty darn quickly.


> I'm not talking about non-existent drivers for Airport Extreme right now...
> right now, I'm talking about simple bulls**t like getting the GD ftp server
> to work and not making us go through the whole download process only to be
> disappointed by random errors.

I'm talking about offering to send you CDs and putting up new servers and 
increasing our bandwidth by 6 fold to try to make people happy. I'm 
frankly not sure what more we can do.

With regard Airport Extreme, we say its not supported on our hardware 
page.  One thing that I hope most people realize is this: Apple DOES NOT 
provide documentation. Every time new hardware comes out, its a whole new battle.  
The battle takes time. If you want every piece of your hardware to work
with your operating system the day you purchase it (the hardware), Mac 
OS X seems like the only choice. :\

-Dan